Privacy Policy

Last updated: March 15, 2025

Fox Plumbing & Heating (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or interact with https://foxplumbingheating.com/ (the “Site”).

Information We Collect

We may collect the following information from you:

  • Personal Information: Name, address, phone number, email address, and other contact details provided when you request services, estimates, or contact us through our online forms.

  • Service Information: Information related to services you inquire about or purchase, including service history.

  • Website Usage Data: Information automatically collected via cookies and analytics tools, such as your IP address, browser type, device information, pages visited, and the time and date of your visit.

How We Use Your Information

We use the collected information to:

  • Provide, schedule, and complete plumbing and heating services you request.

  • Respond to inquiries and customer support requests.

  • Improve our website, services, and customer experience.

  • Communicate promotions, offers, or information related to our services, unless you opt-out.

Sharing of Your Information

We do not sell or rent your personal information. We may share information with:

  • Service providers or subcontractors who help us perform services (subject to confidentiality obligations).

  • Law enforcement or regulatory authorities, if legally required.

Cookies

Our Site uses cookies and similar technologies to enhance your browsing experience and analyze website usage. You can adjust your browser settings to refuse cookies, but this may affect your experience.

Security

We take reasonable measures to protect your personal information against loss, theft, misuse, unauthorized access, or disclosure. However, no internet-based service is completely secure.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites.

Children’s Privacy

Our Site is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors.

Your Choices

You can opt-out of marketing communications at any time by contacting us or using the unsubscribe links provided.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the updated policy on this page with the revised date at the top.

Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact us at:

Fox Plumbing & Heating

Address: 10 Glenfield Rd, Bideford EX39 2LU

Hours: Mon-Fri 9:00AM – 5:00PM

Phone: +447792410624